Wednesday 26 October 2011

WestJet Services 2: Airport Services


Airport Services

 First off, there are friendly qualified stewards at the counter to help you check-in, weigh and tag your bags. They will also address any and all questions and concerns you might have as it is WestJet’s policy to make you feel right at home,EH?


You can do a flight check-in on the web or mobile phone or a  24 hours before a national or international flight if you prefer. However if you want to do a quick check in using a kiosk to scan your ticket and passport you can.  Currently, you can check-in your own baggage at the following airport WestJet kiosks: Abbotsford, Calgary, Edmonton, Halifax, Kelowna, Montreal, Toronto, Vancouver and Victoria.



Parking spots are very close to the terminal fully automated for entry and are available for short-term and long term stays at the airport. You simply take your parking card with you and complete your transaction at the pay terminals inside the airport before you leave.  Baggage carts are free at some airports where WestJet flies. If you are a guest with special needs, you can contact WestJet agents 48 hours in advance to advise them about what help you will require at the airport or on the plane. 
 
 Pre-security at most WestJet airports will give you access to a licensed restaurant, a Convenience store, a coffee shop, a Tourism and Airport Information Booth and check car rental services. Post-security, you may find a coffee shop, a duty-free shop and possibly an ATM machine. 
   
There are washrooms available for use before and after you pass through security. Once in the WestJet lounge area, there are often complimentary local newspapers.  There are plenty of comfortable chairs for you to relax while you wait for your flight to arrive. 
For kids, there is an area set aside just for them – with fun activities to keep them busy while waiting for their flight. 

 










After reading this do you agree that Westjet provides all the other required services from the airports they fly out of?

Can it be improved?,


 How would you improve it?


 










Next Topic: In Flight Services 

Sources used: http://www.flyhi.ca/passengerservices/security-customs/
http://www.flyhi.ca/passengerservices/parking/
http://www.flyhi.ca/passengerservices/airport-amenities/

No comments:

Post a Comment